Shipping policy
Order Processing Time
Order Processing Time
All artwork is carefully prepared and packaged after purchase. Please allow 2–3 weeks for order processing. This timeframe includes final preparation, quality inspection, and secure packaging of the artwork.
Processing time does not include shipping transit time. You will receive a confirmation email once your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges are calculated and displayed at checkout. Delivery times vary depending on your location and the shipping carrier selected. All delivery timelines provided are estimates and may be subject to delays beyond our control.
Shipping Destinations
We ship both domestically and internationally.
If your country is not listed at checkout, please contact us prior to placing your order, and we will do our best to add your location and assist you with shipping options.
Taxes and Duties
International orders may be subject to import duties, taxes, or customs fees depending on your country’s regulations. These charges are the responsibility of the buyer and are not included in the purchase price or shipping cost.
Shipment Confirmation and Tracking
Once your order has shipped, you will receive a shipment confirmation email containing tracking information. Please allow up to 48 hours for tracking details to update.
Customs, Delays, and Carrier Issues
We are not responsible for delays caused by customs processing, shipping carriers, weather conditions, or other circumstances outside of our control.
Incorrect or Incomplete Shipping Information
Buyers are responsible for providing accurate and complete shipping information at checkout. We cannot be held responsible for orders delivered to incorrectly provided addresses.
Damaged or Lost Artwork
If your artwork arrives damaged or is lost in transit, please contact us at [your support email] within 7 days of delivery. Include photographs of the packaging and artwork so we can assist you promptly.
Contact Information
If you have any questions regarding this Shipping Policy, please contact:
[your support email]
All artwork is carefully prepared and packaged after purchase. Please allow 2–3 weeks for order processing. This timeframe includes final preparation, quality inspection, and secure packaging of the artwork.
Processing time does not include shipping transit time. You will receive a confirmation email once your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges are calculated and displayed at checkout. Delivery times vary depending on your location and the shipping carrier selected. All delivery timelines provided are estimates and may be subject to delays beyond our control.
Shipping Destinations
We ship both domestically and internationally.
If your country is not listed at checkout, please contact us prior to placing your order, and we will do our best to add your location and assist you with shipping options.
Taxes and Duties
International orders may be subject to import duties, taxes, or customs fees depending on your country’s regulations. These charges are the responsibility of the buyer and are not included in the purchase price or shipping cost.
Shipment Confirmation and Tracking
Once your order has shipped, you will receive a shipment confirmation email containing tracking information. Please allow up to 48 hours for tracking details to update.
Customs, Delays, and Carrier Issues
We are not responsible for delays caused by customs processing, shipping carriers, weather conditions, or other circumstances outside of our control.
Incorrect or Incomplete Shipping Information
Buyers are responsible for providing accurate and complete shipping information at checkout. We cannot be held responsible for orders delivered to incorrectly provided addresses.
Damaged or Lost Artwork
If your artwork arrives damaged or is lost in transit, please contact us at annamosesfineart@gmail.com within 7 days of delivery. Include photographs of the packaging and artwork so we can assist you promptly.
Contact Information
If you have any questions regarding this Shipping Policy, please contact: annamosesfineart@gmail.com